- All The products you buy at Ktrworld Company are quality.
- The Company offer a number of benefits, for early growth of the Company.
- All the company’s offers are temporary Not permanent.
- The company KTRWORLD company Reserves the full right to grant Or discontinue these offers at any time.
- We declare that No other Individual or entity has any right to Interfere in this.
Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item’s applicable return/replacement policy on the product page for any exceptions to this returns policy .
The return policy is divided into parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.
- Part- General Rules for a successful Return
- In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.
- During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund (on the spot refunds for cash-on-delivery orders). Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, this category-specific replacement/return general conditions will be applicable. ktyrworld.com to know more about Open Box Delivery
- For products where installation is provided by ktrwold service partners, do not open the product packaging by yourself. ktrworld authorised personnel shall help in unboxing and installation of the product.
- For Furniture, any product related issues will be checked by an authorised service personnel (free of cost) and attempted to be resolved by replacing the faulty/ defective part of the product. Full replacement will be provided only in cases where the service personnel opines that replacing the faulty/defective part will not resolve the issue.
Wrong Delivery – (Customer received delivery message, product not delivered):
‘In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for the seller to investigate.’